PolyAI

PolyAI provides enterprise voice assistants powered by artificial intelligence.

New York, NY, USA—Founded 2017—Website

£83.2MTotal raised

PolyAI builds enterprise voice assistants powered by conversational artificial intelligence for major global brands. The company helps organisations manage high volumes of customer service calls through natural spoken interactions.

Founders

Nikola Mrkšić

CEO and Co-Founder

Nikola is the co-founder and CEO of PolyAI. He previously worked as a machine learning researcher at Apple and VocalIQ Limited.

Shawn Wen

CTO

Shawn is the co-founder and CTO of PolyAI. He previously held research roles at Google and IPsoft.

Tsung-Hsien Wen

Pei-Hao Su

Investors

Series C16 May 2024
£39.5M
H
Hedosophia
NVentures
Z
Zendesk
Khosla VenturesFollow-on
GeorgianFollow-on
PV
Point72 VenturesFollow-on
SC
Sands Capital
Passion CapitalFollow-on
Series B7 September 2022
£34.5M
GeorgianLead
TV
Twilio Ventures
Khosla Ventures
PV
Point72 VenturesFollow-on
Amadeus Capital PartnersFollow-on
Series A8 March 2019
£9.2M
PV
Point72 VenturesLead
SC
Sands Capital Ventures
Amadeus Capital Partners
Passion Capital
Entrepreneur First

Funding history

Series C16 May 2024

£39.5M

PolyAI secures £39.5m in Series C funding led by backers including Hedosophia

The company has raised £39.5m from new and existing investors to support its conversational artificial intelligence technology.

Series B7 September 2022

£34.5M

PolyAI secures £34.5m Series B funding led by Georgian to grow operations

Georgian led the round with participation from Twilio Ventures and previous investors.

Series A8 March 2019

£9.2M

PolyAI secures £9.2m Series A funding led by Point72 Ventures to deploy conversational AI in contact centres.

The Series A round was led by Point72 Ventures to support conversational AI deployment in contact centres.