PolyAI secures £39.5m in Series C funding led by backers including Hedosophia
The company has raised £39.5m from new and existing investors to support its conversational artificial intelligence technology.
PolyAI builds enterprise voice assistants powered by conversational artificial intelligence for major global brands. The company helps organisations manage high volumes of customer service calls through natural spoken interactions.
PolyAI has raised £39.5m in a Series C financing round backed by new and existing backers. Hedosophia, Nvidia unit NVentures and Zendesk participated as new investors alongside returning backers Khosla Ventures, Georgian, Point72 Ventures, Sands Capital and Passion Capital. The company plans to use the capital to support its expansion in automated customer service technology.
The business originated as a spin-out from Cambridge University and has experienced rapid growth, with the United States generating the majority of its revenue. Its technology handles voice interactions for large corporations across multiple sectors, including hospitality, logistics and finance.
From the founder
"Anyone who has ever picked up the phone to get support from their favorite brands has experienced the frustration of dealing with bad customer service. Our mission is to make every company the best version of itself in every customer interaction. This raise is a testament to the work we’ve put in to make that mission a reality."
Nikola Mrkšić
CEO and Co-Founder at PolyAI
Investor perspective
"We are experiencing a Cambrian explosion in AI that will impact every industry"
Vinod Khosla
founder, Khosla Ventures
Investors
Hedosophia
NVentures
Zendesk
Vinod Khosla
Khosla Ventures
Georgian
Point72 Ventures
Sands Capital
Passion Capital
Categories
About the company
PolyAI
PolyAI provides enterprise voice assistants powered by artificial intelligence.