Averroes Capital has backed Cheltenham-based hotel technology firm Journey Hospitality in its first external funding raise.
"The investment will help us achieve long-term growth and shake up the industry with technology that addresses key ecommerce challenges within hotels. We have worked alongside luxury hotels for over a decade and pride ourselves in truly understanding their business. Our latest platform, onejourney® – the world’s first unified ecommerce platform for hotels – addresses a key pain point for hoteliers and maximises property profitability."
The seed round was co-led by Connect Ventures and Index Ventures to accelerate team expansion and product growth.
"The fundamental problem we’re solving is context: Plain offers a single source of truth for customer interactions, powered by companies’ own systems and data – so when someone gets in touch with a problem, the company immediately knows who they are, what their order is, what’s happened so far – and can resolve it in a single click. Customer service teams are often left unsupported by their colleagues in engineering because traditional systems can be hard to integrate and build with. As a result, customer support teams are left to contend with poorly integrated tools, fragmented data, and disconnected systems. We’re designing Plain from day 1 with both engineering and customer service teams in mind, so it can be quickly and easily customised, rather painfully ‘hacked’ after the fact."
The Co-operative Bank provided the funding in exchange for a two percent equity stake, marking the opening of a £3m seed round.
"As the UK high street bank with the best ESG score from independent analysis, The Co-operative Bank is a perfect investor for Zellar. We hold so many shared values. We both believe passionately in cutting though the greenwash and driving meaningful environmental change, and helping local businesses and their wider communities to take action. The overwhelming interest shown by The Co-operative Bank’s customers following our launch programme in June this year, is a real confirmation of the synergies between our two companies. This investment will help us to deliver an even better, more meaningful experience to our shared customers and beyond."
Scytale Ventures backed the web3 social gaming platform to support its play-to-earn ecosystem.
"With Scytale’s investment supporting our unique blockchain-powered social gaming platform, we’re bringing together ‘Play-to-Earn’, Esports and social content, and providing rewards through our own cryptocurrency, the PIP,"
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