Elsewhere Partners is a growth-stage investment firm focused on business software companies located outside traditional venture capital hubs that have achieved organic traction.
Rita serves as an operating partner at Elsewhere Partners and holds board director roles at rater8, Deskpro, and BackBox. She also acts as a fellow at Tidemark.
Nick is a partner at Elsewhere, following a role as principal at Elsewhere Partners. He serves as an investor and board director across multiple companies including AppSignal, Deskpro, Portnox Security, and ActivTrak.
Elsewhere Partners led the Series A round, which will fund US market expansion and product development.
"Automating our ticketing processes, response workflows and communications has made process optimization possible, while also improving our response times and the quality of our support interactions. Deskpro also offers the ‘Service Level Agreement’ tracking, customer satisfaction feedback and reporting we need to understand the performance of our business."