Deskpro secures £19.7m Series A funding from Elsewhere Partners to drive US expansion
Elsewhere Partners led the Series A round, which will fund US market expansion and product development.
Deskpro develops adaptable help desk software that helps organisations manage customer support and internal IT service management. The platform offers flexible deployment options across cloud, private cloud and on-premise environments.
Deskpro has secured £19.7m in a Series A funding round led by Elsewhere Partners to accelerate market expansion and scale its operations. The capital will be deployed to strengthen customer experience capabilities, advance AI-powered help desk features and drive commercial growth, particularly in the United States. Alongside the financing, the company appointed software veteran Brad Murdoch as chief executive and established a new global headquarters in Texas.
From the founder
"I am looking forward to working with the leadership team to take Deskpro to the next phase of its growth and fully tap its global market potential as the need for flexible, secure, AI-driven service management solutions continues to grow dramatically."
Brad Murdoch
CEO at Deskpro
Investor perspective
"Deskpro meets the needs of support teams serving both internal and external audiences with an advanced solution that can be deployed in any environment. The demand for secure, scalable help desk automation continues to grow, and Deskpro is positioned to lead the industry into a new era of AI-powered, enterprise-grade solutions that can meet an organization’s needs at any point in their IT evolution."
Rod Favaron
Operating Partner, Elsewhere Partners
Use of funds
- 01Grow the team
- 02Continue product development
- 03Expand into international markets
Investors
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About the company
Deskpro
Deskpro provides customisable help desk software and enterprise service management solutions for global organisations.