Futr secures £2.1m in seed funding from Blackfinch Ventures and existing backers to scale its chatbot platform
The round was led by Blackfinch Ventures with participation from Praetura Ventures and the British Robotics Fund.
Futr provides live chat and customer service chatbots that enable organisations to assist audiences around the clock. The platform delivers multilingual support and multi-channel connections for sectors ranging from policing to retail.
London-based live chat and chatbot platform Futr has secured £2.1m in a seed funding round led by Blackfinch Ventures. Existing backers Praetura Ventures and the British Robotics Fund also participated in the financing. The capital will support the company as it scales its artificial intelligence customer service technology and expands its market presence.
Over the past year, the company has secured new clients across retail, policing and social housing, while growing its internal headcount across engineering, sales and customer success functions. The latest injection of capital follows a previous £2.4m investment from Praetura Ventures in 2019.
From the founder
"Interest in intelligent chat solutions has exploded, as more organisations realise that this is accessible platform technology they can deploy instantly which completely changes how they deliver customer service. It is testament to our progress as a business and the appetite from our customers that we’re welcoming Blackfinch as an investor, along with increased support from Praetura and the British Robotics Fund."
Andy Wilkins
CEO at Futr
Investor perspective
"At Blackfinch Ventures we strive to invest in disruptive companies with talented founders that are addressing real world needs. Futr is an exact match on all three values, with the quality of its technology shining through as well as the experience of its brilliant team."
Reuben Wilcock
Head of Ventures, Blackfinch Ventures
