The pre-seed investment was led by BrightCap Ventures and will support product development and customer acquisition.
"Building in a pandemic, in the midst of lockdowns has been super-interesting. We found customers to validate the concept with and with more time and feedback, we’ve been able to accelerate product and commercial discussions. Having Georgi from BrightCap as an investor and adviser has been an important milestone since my first conversation with him. With this funding, we will continue to build the deep-tech concept and solve a problem that’s costing industries billions annually."
Crowd Media Holdings backed the audio startup in a seed round destined for research and development and hiring.
"We are excited to learn from Crowd’s experience in empowering companies to reach mass markets, and are pleased to accompany them as they define the future of social commerce,"
The financing round was led by Redline Capital with participation from Genesys, AlbionVC, and Unilever Ventures.
"COVID-19 has seen many businesses face massive disruption, but GigCX has been a saving grace in business continuity while also opening up new possibilities for flexible working. This new partnership is at the heart of empowering anyone, anywhere on the planet to provide customer service for brands they love, and that is something we are truly proud of."
The pre-seed round will back research and development as well as sales and marketing expansion.
"Machine learning is more and more integral to products and services we use every day – and to decisions that businesses and governments make about us – but without a widely-accessible way of identifying and eliminating bias, it could cause significant damage to our society by further entrenching discriminatory decision-making despite our best intentions and without us even realising."
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