SentiSum secures investment from LBA and other backers to expand into insurance
London-based customer analytics platform SentiSum closes new funding round to scale its artificial intelligence technology.
London-based SentiSum provides an omnichannel customer analytics platform driven by artificial intelligence and natural language processing.
London-based customer analytics platform SentiSum has secured a new funding round from a syndicate of investors including LBA, Angels in The City, 500 Startups, Ascension Ventures, and the London Co-Investment Fund.
The capital will be used to support ongoing technology development, expand sales operations, and drive international growth as the company moves further into the insurance sector.
SentiSum uses advanced artificial intelligence and natural language processing to aggregate customer feedback from multiple channels in real time, helping businesses reduce customer churn and improve retention.
From the founder
"Our ultimate goal is to automate and accelerate business intelligence to make our customers smarter, faster,"
Sharad Khandelwal
CEO at SentiSum
Investor perspective
"the insurance market often provides a poor experience for its customers. Through its highly developed AI and NLP capabilities, SentiSum has developed tools that can enable insurers to materially enhance these experiences leading to improved outcomes for all."
Anthony Clarke
Managing Director, LBA
Use of funds
- 01Continue product development
- 02Invest in sales and marketing
- 03Expand into international markets
