NewVoiceMedia raises $30m to drive international expansion in the US market.
The funding round features participation from a syndicate of backers including Salesforce Ventures and Technology Crossover Ventures.
≈ £20.8M at $1 = £0.6939 on 2 Feb 2016
NewVoiceMedia provides cloud technology solutions for customer contact centres, integrating with customer relationship management systems.
NewVoiceMedia has secured $30m in funding from a group of investors including BGF Ventures, Bessemer Venture Partners, Eden Ventures, Highland Capital Partners Europe, Salesforce Ventures, and Technology Crossover Ventures.
The fresh capital will be directed towards accelerating the company presence in the US market, scaling sales and marketing teams, and continuing product development. The cloud contact centre specialist has experienced strong international growth and counts companies such as Siemens and TNT among its clients.
From the founder
"In our last financial year, we grew our international new business by more than 500%, and with our world-class technology and relentless commitment driving innovation, market position and momentum, coupled with a multi-billion dollar opportunity, we look forward to continuing our impressive growth trajectory while helping our global customer base grow their businesses with improved efficiency and greater customer advocacy."
Jonathan Gale
CEO at NewVoiceMedia
Use of funds
- 01Expand into international markets
- 02Invest in sales and marketing
- 03Continue product development
Investors
BGF Ventures
Bessemer Venture Partners
Eden Ventures
Highland Capital Partners Europe
Salesforce
Technology Crossover Ventures
Categories
About the company
NewVoiceMedia
Cloud contact centre technology provider helping businesses manage customer interactions.