ContactEngine raises £2m from Amadeus Capital Partners and Beringea to fund international expansion
Amadeus Capital Partners and Beringea have co-led a £2m round to support the customer conversation technology provider in scaling across Europe and the Americas.
Share allotment filed at Companies House
London-based enterprise software provider of automated customer conversation technology via cloud-hosted channels.
London enterprise software provider ContactEngine has secured £2m in its second funding round, backed equally by Amadeus Capital Partners and Beringea. The capital will support the company as it scales its operations into Europe and the Americas, alongside ongoing research and development for its automated communication platform.
Founded in 2009, ContactEngine offers a cloud-hosted service that manages customer conversations across various digital channels including SMS, email, and voice. The firm already serves major brands such as Sky, Virgin Media, and British Gas.
From the founder
"During the past seven years, we have built a highly successful and profitable business which delivers unique services to clients. As consumer behaviour and communications become more complex and multi-faceted, we have a clear opportunity to project this success globally."
Mark Smith
CEO and founder at ContactEngine
Investor perspective
"ContactEngine is at the vanguard of growing consumer demand for consistent, high-quality service across all communications platforms. The ContactEngine team, led by founder Mark Smith, has proved its ability to satisfy major brand-name businesses and we are confident that Amadeus Capital’s investment will help the company break new ground with its outstanding technology."
Alex van Someren
Managing Partner of Early Stage Funds, Amadeus
Use of funds
- 01Expand into international markets
- 02Fund research and development
Investors
Categories
About the company
ContactEngine
ContactEngine provides cloud-hosted automated customer conversation technology across multiple communication channels.